As a blogger my computer is very important for my job. If my computer does not run well, I can not do my job. I have had problems with my computer in the past with a virus and malware getting on my computer. Thankfully, I was able to use my husband's computer to do research on to solve the problem of fixing my computer.
This past week my father-in-law clicked on something that introduced a virus into his computer. He did not realized that he had problems until his email sent all his contacts a email saying he was stranded in Ukraine and needed money. That was when my husband and I asked to look at his computer. We found that his computer was infected with malware and it was a bad one. Thankfully because I had a virus back in December I need what to do.
Most people are afraid of fixing a virus on their computer as they don't know what to do or what websites can be trusted. I once made the mistake of downloading what I thought was a program to help my computer and it instead introduced more problems into my computer. I have found a trusted site called http://www.bleepingcomputer.com/ to download software to get a virus, malware and other junk off your computer. This is the website that fixed my computer in December and where I turned to to fix my father-in law's computer. I had to download 3 programs to fix our computers.
1. The first thing to do to get a virus off the computer is to disable the bug. I used a program called rkill. Go to http://www.bleepingcomputer.com/download/rkill/ to download the free program. This program will terminate the virus so you can begin to clean your computer. Do not restart your computer after to program as that will turn the virus back on.
2. The next step is downloading a program called Junkware Removal Tool. Junkware Removal Tool is a security utility that searches for and removes common adware, toolbars, and potentially unwanted programs (PUPs) from your computer. A common tactics among freeware publishers is to offer their products for free, but bundle them with PUPs in order to earn revenue. This tool will help you remove these types of programs. Go here http://www.bleepingcomputer.com/download/junkware-removal-tool/ to download this program.
3. The next step which will take the longest up to 5 hours, the first two steps will perform less that 30 minutes each, is called Malwarebytes Anti-Malware. This program will scan all your files on your computer and find viruses and then delete them. The first time you run the program it will take a long time but your later weekly scans will take under an hour. Malware Anti-Malware is a great program to run weekly on your computer to keep it safe from problems. Go here http://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to download this program.
4. The last step is to restart your computer.
The virus that was on my father-in-law's computer was a bad one and as when we went to download each program a new window opened up with a different fake program. So make sure you are downloading the correct program and if a different window with a program with a different name comes up just X it out. When we started the Rkill we had a program call RegClean Pro came up and my husband thought that was the program and started it but I quickly realized it was not and X it out. I found a list of some fake virus remover software that wikipedia.org made http://en.wikipedia.org/wiki/List_of_rogue_security_software
I hope my experience helps you to know how to fix your computer. Feel free to ask me questions and I will try my best to answer them. I can say with confidence my father-in-laws computer is fixed.